Privacy Policy
Last updated: November 2024
1. Introduction
Travel TipPro ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website travel-tippro.com or use our services.
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact information (name, email address, phone number, mailing address)
- Business information (company name, job title, industry)
- Communication preferences
- Information provided in forms, surveys, or communications with us
2.2 Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website
- Device information
3. How We Use Your Information
We use your information for the following purposes:
- Providing and improving our digital services
- Responding to your inquiries and providing customer support
- Sending newsletters and marketing communications (with your consent)
- Analyzing website usage and improving user experience
- Complying with legal obligations
- Detecting and preventing fraud or security issues
4. Legal Basis for Processing
We process your personal information based on:
- Consent: When you provide explicit consent for specific purposes
- Contract: To fulfill our contractual obligations with you
- Legitimate Interest: For business operations and improvement of services
- Legal Obligation: To comply with applicable laws and regulations
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist in our operations
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you have given explicit consent
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and performance
You can manage your cookie preferences through our cookie consent banner or your browser settings. For more information, see our Cookie Policy.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Limited access to personal information on a need-to-know basis
- Staff training on privacy and security practices
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected.
9. Your Rights
Under Canadian privacy laws, you have the right to:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Withdrawal of Consent: Withdraw your consent for certain processing activities
- Complaint: File a complaint with the Privacy Commissioner of Canada
To exercise these rights, please contact us using the information provided in Section 12.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Travel TipPro
1200 Bay Street, Suite 1101
Toronto, ON M5R 2A5
Canada
Email: [email protected]
Phone: +1 (416) 555-0123